Privacy Policy
Privacy Policy
1. Information we collect
When customers use this website, Revive & Gleam may collect details such as name, email address, phone number, postcode, booking address, vehicle details, booking notes, appointment information, payment status and Wash Club account details.
2. How we use information
Information is used to manage bookings, check service-area coverage, take deposits, contact customers about appointments, operate Wash Club rewards, improve the website and keep business records.
3. Payments
Online deposit payments are processed using Stripe. Revive & Gleam does not need to store full card details on this website. Stripe may process payment data according to its own terms and privacy information.
4. Member accounts
Wash Club members can create an account to view bookings, stamps and rewards. Passwords are stored in hashed form. Customers should keep their login details secure.
5. Sharing information
Information may be shared with service providers that help run the website, payments, hosting, email or business administration. Information may also be used where required for legal, tax, accounting or security reasons.
6. Keeping information
Booking and account records may be kept for as long as reasonably needed for customer service, business records, tax/accounting, dispute handling and legal compliance.
7. Customer rights
Customers may contact Revive & Gleam to ask about the personal information held about them, request corrections, or raise a privacy concern. Some requests may be subject to identity checks and legal limitations.
8. Contact
For privacy questions, customers can contact Revive & Gleam using the contact details shown on the website.
When customers use this website, Revive & Gleam may collect details such as name, email address, phone number, postcode, booking address, vehicle details, booking notes, appointment information, payment status and Wash Club account details.
2. How we use information
Information is used to manage bookings, check service-area coverage, take deposits, contact customers about appointments, operate Wash Club rewards, improve the website and keep business records.
3. Payments
Online deposit payments are processed using Stripe. Revive & Gleam does not need to store full card details on this website. Stripe may process payment data according to its own terms and privacy information.
4. Member accounts
Wash Club members can create an account to view bookings, stamps and rewards. Passwords are stored in hashed form. Customers should keep their login details secure.
5. Sharing information
Information may be shared with service providers that help run the website, payments, hosting, email or business administration. Information may also be used where required for legal, tax, accounting or security reasons.
6. Keeping information
Booking and account records may be kept for as long as reasonably needed for customer service, business records, tax/accounting, dispute handling and legal compliance.
7. Customer rights
Customers may contact Revive & Gleam to ask about the personal information held about them, request corrections, or raise a privacy concern. Some requests may be subject to identity checks and legal limitations.
8. Contact
For privacy questions, customers can contact Revive & Gleam using the contact details shown on the website.